Those who escaped of the devastating bar fire in the luxury Swiss ski resort of Crans-Montana are receiving treatment in special burns units across Europe, while authorities say many of the dead were so badly burned that naming the victims could take an extended period.
About 40 people were killed and 115 hurt when the inferno ripped through a New Year’s Eve celebration in the packed Constellation bar and underground club.
“The first objective is to assign names to all the bodies,” said Crans-Montana’s mayor Nicolas Féraud.
The Swiss president, Guy Parmelin, described the fire “a calamity of unprecedented, horrifying proportions” as he outlined the heavy human cost. “Behind these figures are faces, names, families, lives brutally cut short, completely interrupted or for ever changed,” Parmelin said at a news conference.
Such was the severity were the victims’ burns that Swiss officials said the process of identification was particularly gruelling. Families of unaccounted-for young people issued urgent appeals for news of their family members and diplomatic missions worked urgently to determine if their nationals were among those involved in one of the worst disasters to strike modern Switzerland.
A regional leader, the head of government of the canton of Valais, said experts were using dental records and DNA samples for the task. “All this work needs to be done because the findings is so distressing and sensitive that no detail can be told to the families unless we are completely certain,” he explained.
Despite having one of the world’s most advanced medical systems, Switzerland’s local hospitals quickly reached capacity in the hours after the blaze. Over 30 people were taken to hospitals with specialised burns units in Zurich and Lausanne and six were flown to Geneva, according to news agencies.
A significant number of the injured were flown to other countries including Belgium, France and Germany, while the EU confirmed it had been in contact with Swiss authorities about providing medical assistance.
The French president, Emmanuel Macron, said he had offered his country’s help as clinics in Paris and Lyon took in patients, while Sweden and North Macedonia also said they had hospital beds available.
Italy and France are among the countries that have said some of their nationals are unaccounted for and Italy’s ambassador to Switzerland said the Italian foreign minister would travel to Crans-Montana.
Swiss officials have said about 40 people were killed but another nation has put the death toll at 47, based on early data.
A regional health and safety official said on Friday he was “surprised” by the higher number. “This is not the same number that we have,” he told a radio station.
The Italian ambassador said the majority of the injured had now been named. A number of Italians are still missing and more than a dozen receiving treatment. Three Italians were repatriated on Thursday with more to follow.
The French foreign ministry said several nationals were among the injured and eight others remained missing. Australia has said a citizen was hurt.
Loved ones have been working desperately to find their missing family members, using social media to share images of those unaccounted for.
Paulo Martins, a French citizen resident in the area for 24 years, said his son and his girlfriend just avoided being in the bar at the time of the fire. “When he came home he was deeply traumatized,” Martins told reporters.
A friend of his 17-year-old son had been evacuated for treatment in Germany with his body 30% covered in burns, Martins added.
Eleonore, 17, started the year with a frantic search for friends who have been missing since the fire. Outside the bar, now shielded by white tarpaulins and a barrier of temporary fencing, she said she had not had contact with them since New Year’s Eve.
“We took many pictures [and] we put them on Instagram, Facebook, all possible platforms to try to find them,” she said. “But there’s no news. No response. We called the parents. No information. Even the parents don’t know.”
She and a friend managed to get news that one friend was in a coma in a hospital in Lausanne.
The director of the city’s university hospital, Claire Charmet, said it was treating 22 badly burned patients, most between 16 to 26.
“Patients are being medically stabilized and transferred to the surgery or to specialised beds,” she informed a local newspaper. “We need to be aware that the treatment will be protracted and demanding, lasting several weeks or even months.”